IVS 360 support offers live repair guidance and remote programming services to help you fix complex vehicles safely and efficiently.
Why You Should Never Have to Turn a Job Away Again
Opus IVS’ master technicians trained with the major vehicle brands, so they have first-hand knowledge of OEM-specific troubleshooting strategies.
Our team of over 100 experts- based in seven call centers worldwide - remote directly into vehicles so they see the same data you can.
Your teams can learn new skills as IVS 360 technicians guide you through complex procedures.
Real-Time Expert Support from IVS 360
- Live Repair Guidance: Get support from an OE brand‑specific master technician for all major U.S. domestic, Asian and European brands
- Remote Programming Services: Have confidence in programming results after our IVS 360 Technicians have remotely programmed even the most complex vehicle modules
- ADAS Calibration Support: Ensure ADAS calibrations are completed correctly with step-by-step guidance from IVS 360 technicians
- OE Scan Support: Have remote scans carried out quickly by our experts using OE tools and software – and receive both a summary and complete report

How do I Get IVS 360 Support for My Shop?
IVS 360 is a service exclusively offered through the following products:
IVS 360 Hours of Operation
Extended support hours to meet your needs!
Live Diagnostic Support:
- Monday – Friday:
8:30 AM – 8:00:00 PM ET
Remote Programming Support:
- Monday-Friday:
8:30am – 8:00pm ET - Saturday:
9:00am – 3:00pm ET
OE Scan Support:
- Monday-Friday:
8:00 AM – 9:00 PM ET
Want to Find Out More?
For more information, or to discuss the ideal Opus IVS solution for your repair shop, contact our sales team.
Call US and Canada | (877) 945-6442 |
UK | +44 (0) 1865 870 060 |
Australia | +61 (03) 8561 7600 |
E-mail sales@opusivs.com