Note: The Autologic Mobile app is an add-on feature that enhances support. You must be an active customer with a valid username and password to access the app’s functions.
AutologicMobile App
You can now use the registration number instead of the VIN number on the AutologicMobile app. This will automatically populate the vehicle details, saving you time when submitting a support request.
We have set up help guides to provide online step-by-step instructions when using the AutologicMobile app.
Download the AutologicMobile app here:
Guided Diagnostics at Your Fingertips
Access our Remote Expert Support team conveniently through our mobile app from your iOS or Android device. AutologicMobile collects details of a problematic car by scanning the VIN barcode or allowing you to enter the registration number followed by a few simple questions. It also uses some of the standard functions on your smartphone, such as camera and flashlight, to provide additional information to our support team.
Using the integrated VIN barcode scanner, you can capture the VIN, provide further detail of the vehicle and issues, and use your device’s camera to capture and attach photos or videos to support the diagnosis, before submitting the case. The case will then be assessed by the relevant vehicle brand technician, who will contact you by your preferred method (call or email) to help resolve the problem.
We have set up help guides to provide online step-by-step instructions when using the AutologicMobile app.